TikTok Capture Troubleshooting
Common questions about TikTok captures in Page Vault
Q: Can I capture TikTok without logging in?
A: Yes, you can capture public profiles and posts without logging in. For private accounts, you must be logged in to view and capture.
Q: How do I capture just the video for a TikTok?
A: Use the Batch tool. See our help article on Batch captures for more details.
Q: Why is the expander not capturing all comments?
A: TikTok limits the number of comments that can load. Posts with 100–400 comments usually capture fully, but content with more than 400 comments may not load completely.
Q: How do I capture TikTok Slides posts?
A: Since TikTok classifies slides as “audio with pictures,” use one of these methods:
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Video Download Helper Extension – Extract the audio URL, capture images using single-screen captures, then merge into a PDF.
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SnapTik – Use snaptik.app to render and copy the video link, then input it into the Batch tool.
Q: The expander gets stuck when opening replies. What should I do?
A: TikTok has a known limitation where replies may not expand (inside or outside of Page Vault). Manually attempt to expand comments and, if needed, use single-screen captures.
Q: I’m trying to log into TikTok but see “Maximum Log In Attempts Reached.”
A: Use an alternate login method. TikTok provides a “Log in with QR Code” option—scan with your mobile device or tablet to log in inside Page Vault.