How to Continue an Instagram Profile Capture
Steps to resume a profile capture if it stopped or errored before completing
If an Instagram profile capture errors out or stops before completing, you can continue capturing the remaining content without starting from scratch. This is done by running a scrape of the profile to collect all post URLs, then capturing only the posts that were missed. Videos can be captured separately using the Batch tool.
Step 1: Run a Scrape of the Profile
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Reopen the Instagram profile in your Page Vault Browser.
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Click Expand.
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Select Scroll to the bottom to reveal the full grid.
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Select Get post URLs and email to.
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Enter the email address where you’d like the scrape file delivered.
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Click Expand.
You’ll receive a scrape file by email, and it will also appear in the Notifications section of your Portal.
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Sheet 1: All post URLs from the profile (with indicators for video content).
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Sheet 2: URLs that only contain videos.
Step 2: Resume Post Captures
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Open the scrape file and review the list of post URLs.
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Identify the posts that were not captured in your previous attempt.
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In the Page Vault Browser, click Expand and select Capture a list of post URLs.
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Paste in the URLs for the missing posts. (We recommend entering 50–100 URLs at a time to avoid browser timeouts or platform errors.)
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Choose a folder and click Expand and Capture.
Step 3: Capture Remaining Videos
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From the scrape file, open Sheet 2 to find all video URLs.
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In your Portal, open the Batch tool.
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Select the Video job type.
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Paste in the video URLs (up to 500 at a time) and include cookies.
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Start the Batch job to complete the video captures.